Oklahoma winery insiders know that their success depends on building strong customer relationships, innovative thinking, fast learning and constant improvement. These are some of the major goals of Knowledge Management or simply 'KM'. Longtime OWN readers and subscribers know that I am a passionate believer in the need to improve KM understanding in small businesses like Oklahoma wineries (See my KM book for details).
For that reason alone, I was extremely excited to read the kind blog review Bill Ives posted on his excellent KM blog: Portals and KM. Stop by and give his blog a look!
Portals and KM: Oklahoma Wine News - the Blog
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